Named-Storm Response Retainer
A pre-paid guarantee that when a named storm hits, your property is assessed within a fixed window, by people who already know it, at pre-agreed rates. After a hurricane, assessors across Florida are booked for weeks. The retainer gives you what is hardest to find then: a guaranteed place at the front of the line.
Disciplines
- Air
- Moisture
- HVAC
- Not included: Water
- Not included: Soil
- Not included: Products
From $950 a yearStandard level; post-storm visits billed at $1,250 each
What we do
Before any storm
- 01
Property on file
Floor plans, roof and envelope notes, air handler locations, known weak points and emergency contacts, collected on an onboarding visit. - 02
Response planned in advance
Your property's file, contacts and access are settled before the season, so the assessment can start the moment it is safe. - 03
Pre-storm checklist
Sent 72 hours before landfall: HVAC settings, shutting down water features, documenting baseline photos.
Two levels
| Feature | Priority | Standard |
|---|---|---|
| Guaranteed assessment window | 48 hours after all-clear | 72 hours after all-clear |
| Onboarding visit and property file | Included | Included |
| Post-storm visit | Included, up to 2 named storms per season | Billed at the retainer rate: $1,250 per visit, residential; commercial by size |
| Re-test after remediation | Included | Retainer rate |
| Annual retainer, single home or estate | $2,400 | $950 |
| Annual retainer, commercial building | from $7,500 | from $3,000 |
When things happen
Before the storm
Onboarding
Property file built on an onboarding visit; contacts and access agreed.
72 hours before landfall
Pre-storm checklist sent to you or your manager.
After the all-clear
Within 24 hours
A call with you or your manager. Properties with water inside are seen first.
Within 48 or 72 hours
Full moisture survey with thermal imaging, air sampling in affected and adjacent spaces, HVAC inspection for water contact, photo documentation to insurance standard.
Within 48 hours of the visit
A preliminary findings memo sufficient to open an insurance claim and start drying or remediation.
Within 7 days
The full report, and a re-test visit after remediation at retainer rates.
What you receive
- 01
A guaranteed assessment window: 48 hours (Priority) or 72 hours (Standard) after the all-clear.
- 02
A preliminary findings memo within 48 hours of the visit, enough to open a claim.
- 03
The full report within 7 days, and a re-test after remediation.
Price
- Single home or estate, Priority
- $2,400 per year
- Single home or estate, Standard
- $950 per year
- Commercial building, Priority
- from $7,500 per year
- Commercial building, Standard
- from $3,000 per year
Enrollment runs February through May, before hurricane season, and the retainer renews annually.
Who it is for
Associations, hotels, property managers, estate managers and individual estates.